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Are you looking for a rewarding career in a thriving organisation where people come first?
B&CE has been providing employee benefits for over 70 years. We began in 1942 by creating simple financial products that meet people’s needs, and that’s how we’ve run our business ever since.
We provide simple, good value products and services and our first class support and customer service has won awards.
We go that extra mile to ensure we are.
Our people are our strength. Finding ways to value and reward them is important to us. And if you’re keen to learn, develop your career and do great things – you’re looking in the right place.
To handle complaints within company and industry standards, to follow process, capture relevant information for reporting and regulation requirements and identify and recommend process improvements and system enhancements. Apply, embed and record Treating Customers Fairly (TCF) culture and principles within areas of responsibility.
Reporting to the Complaints Team Leader you’ll be responsible for:
You’ll enjoy working within a solutions-driven, people-focused organisation.
You’ll have a can-do attitude and work well both independently and as part of a team and be aligned with our
values of Creating Simplicity, Keeping Promises and Showing Compassion.