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Over a month ago

IT Partner & Business Services Manager (Partner Services Manager)

Crawley, Sussex Permanent full time Go to online recruitment »

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Start a career at B&CE...

Are you a bright and enthusiastic Senior IT professional looking for a rewarding career in a thriving organisation where people come first?

B&CE has been providing employee benefits for over 70 years. We began in 1942 by creating simple financial products that meet people’s needs, and that’s how we’ve run our business ever since.

We provide simple, good value products and services and our first class support and customer service has won awards.

We go that extra mile to ensure we are.

  • Creating Simplicity
  • Showing Compassion
  • Keeping Promises

Our people are our strength. Finding ways to value and reward them is important to us. And if you’re keen to learn, develop your career and do great things – you’re looking in the right place.

In a word

The Partner & Business Services Manager is the key player in the management of third-party service delivery into B&CE and is responsible for managing the portfolio of vendors supplying hardware, software and services. The role provides product and service purchasing guidance for the entire IT department and IT contract negotiation for the whole business.

Practically speaking

Reporting to the Director of IT, you’ll be responsible for;

Strategy & Planning

  • Negotiate major IT deals and support the negotiation of business deals from a technology perspective where required.
  • Develop and leverage a broad view of the IT department’s agreements with vendors to obtain better terms and prices on behalf of the entire IT department.
  • Enforce company policy and legal and contractual best practices regarding suppliers.

Operational Management

  • Run a dedicated IT vendor management office, developing processes and building a team to focus on managing the entire portfolio of IT vendors.
  • Evaluate a potential provider’s reputation.
  • Assess vendor resources and expertise.
  • Maintain a catalog of preferred vendors for IT products and services.
  • Lead contract negotiations.

Work Conditions

  • Some travel may be required for the purpose of meeting with vendors, suppliers, service providers, or offsite contractors.

If you're right for this role

You’ll enjoy working within a solutions-driven, people-focused organisation.

You’ll have a can-do attitude and work well both independently and as part of a team and be aligned with our
values of Creating Simplicity, Keeping Promises and Showing Compassion.

  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
  • Excellent contract management skills are essential.
  • Tenacious with effective bartering and negotiation skills.
  • Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
  • Highly analytical.
  • Superb budgeting, inventory, and cost-management skills.
  • University degree or equivalent work experience.
  • Proven experience as a senior IT professional, with experience managing virtual teams.
  • Direct work experience with software licensing, hardware procurement, and offshore agreements in a purchasing or procurement capacity.
  • Strong knowledge of purchasing regulations and laws.
  • Good familiarity with IT contracts and service level management.
  • Strong familiarity and technical competence with purchase management software and/or automated procurement systems.
  • Solid working knowledge of current IT technologies, including Microsoft across a wide variety of areas, including cloud.

B&CE is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at B&CE) equally.

We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process

The perks

Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer… even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant or grab some fruit – we get a big delivery every week. Discover more of B&CE’s employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career

Excited by this opportunity? Apply before it's too late...

Go to online recruitment »
Download the full job description

Great benefits package

Discover the many benefits to working at B&CE.

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How to apply

If you fit the bill and want a rewarding career…

How to apply »

IT Partner & Business Services Manager (Partner Services Manager)

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Go to online recruitment »