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B&CE, provider of The People’s Pension, today announced that Michael Mann has been appointed as Director of Operations. Michael joins B&CE from JLT (previously Ensign/ MNPA) where he was the Director of Administration. Michael is also a current PASA Board Director.
Michael’s appointment concludes the strengthening of B&CE’s Senior Management Team which has seen Jamie Fiveash being appointed as the organisation’s Chief Operating Officer, Darren Philp being appointed Director of Policy and Market Engagement, and Roy Porter joining as Business Development Director from the state-backed NEST scheme.
Patrick Heath-Lay, Chief Executive of B&CE, said:
“We are delighted that Michael is joining us as our new Director of Operations. Michael joins us at a very exciting time during our rapid expansion and following the recent budget announcements. His extensive administration experience and track record for innovation, will be vital in leading a number of projects whilst maintaining our high service standards for our customers.”
Michael Mann, Director of Operations, said:
“I am looking forward to joining B&CE and being part of the successful team that has delivered The People’s Pension. Operational excellence and efficiency will be integral to the success of any mass market workplace pensions’ provider and I will focus on making sure we continue to deliver the best possible experience for employers and members alike.
“Pensions are changing and changing fast and the operational challenge that throws up should not be underestimated. These are exciting times for the industry, we now need to make sure we have the operational systems that deliver.”
Michael took up his post on 8 September.