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Our statement on the coronavirus outbreak: supporting our customers and our colleagues is our priority at B&CE (provider of The People’s Pension)
Like most, we’re closely following the latest news and guidance on coronavirus (COVID-19) and the impact it’s having on every aspect of our lives. Extraordinary and challenging times, for sure.
I want to let you know that supporting our customers and our colleagues is our priority at B&CE. Our teams are working around the clock to meet the changing nature of the pandemic, as it impacts our working and home lives.
Meanwhile, we continue to answer queries and look after pension pots.
When it comes to pension savings, we urge everyone to stay focused on the long term and the bigger picture – you can read more on The People’s Pension website here:
People are concerned, understandably, and this means our Contact Centre is dealing with many more enquiries than usual and with fewer staff.
We’re working hard, and reacting as quickly as we can, to continue to provide the service you need. We may need to vary our contact hours over the days and weeks ahead – so please contact us online if you need to.
For members of The People’s Pension:
For the Charitable Trust, you can email us at email@example.com.
Continue to take care of yourselves and your communities.