Our secure site is a convenient way for you to view and manage your accounts with us.
Securely operate and manage all aspects of your account with us.
Secure logins to the toolkit in your Adviser Centre and to your client accounts.
Fraud and phishing: it’s vital to protect your personal details from fraudsters, especially when entering sensitive details relating to your finances.
We’re just as concerned about your personal details as you are.
Phishing is the term used to describe criminals who want to access and use your personal details – usernames, passwords, credit cards and bank accounts. Fraudsters can gain access to your information from emails, letters through the post, cold calls or instant messages and text messages.
Be aware of the emails you receive – especially any that encourage you to open unknown attachments or website links.
Until recently, fraudsters have focussed their attention on business users. Now though, they’re pretending to have business knowledge in order to trick you into a false sense of security and share your personal details.
For example, they may ask for customer feedback, request information, provide links to information on cures, weight loss and prize draws, staff and legal notices.
To help us fight fraud, please keep your contact information up to date. And remember, we’ll never contact you by email to ask for your personal information.
Fraudsters who call you will say anything to get your personal details. We understand it can be hard to tell a genuine phone call from a fraudulent one. But failing to notice the differences could lead you to being vulnerable.
Here's what we'll never do:
Remember, if you’re unsure about the person calling you, don’t give them any of your information.
You may have been scammed if:
You also need to watch out for pension scams. This is when a company or person may tell you they can transfer a large sum of your pension savings into cash without any tax charges or penalties.
Once your money has been transferred to these fraudsters, there is no way of getting it back.
You can also find more about how to protect yourself from scammers on The Pensions Regulator’s website.
Contact Action Fraud – the UK’s national fraud and internet crime reporting centre.