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We’re sorry, but some customers are experiencing intermittent issues with our Online Account (for members). We’re working hard to fix this as quickly as we can.

Cookie policy

We (People’s Partnership Holdings Limited) use cookies on our websites to help give you the best experience we can.

If you’d like to remove or refuse cookies, you can learn how to below – see ‘What to do about unwanted cookies or adverts’. However, this may mean our website won’t work in the way you’d expect.

Warning: if you use your web browser settings to refuse all cookies, you won’t be able to log in to your Online Account with us.

What are cookies?

Cookies are small text files that are placed on your device (such as a computer or mobile phone) when you browse websites. Almost all websites use them. They help us to distinguish you from other visitors.

They also help us to customise our web pages by remembering your preferences, such as font size.
When you return to our websites, we use the information in the cookie to recognise your last session. This improves the quality of your
experience on our websites.

 

Why do we use cookies?

We use cookies to make our websites work as you’d expect. They also help us to:

  • continually improve our websites
  • improve speed and security of our websites
  • remember your search settings during and between visits
  • let you share pages with social networks like Facebook and add comments to our site
  • make our marketing more efficient so you should only see advertising or promotions that are
    relevant to you, eg via Google or Facebook.

Manage concents

We don’t use cookies to:

  • collect any personally identifiable or sensitive information
  • send personally identifiable data to third parties.

What type of cookies do we use?

Online Account (MyProducts)

Cookie typeNameWhere we use itWhy we use it and how long it lastsCookie category
Third-party cookiecookieyesIDOnline Account
(MyProducts)
Used as a unique identifier for visitors according to
their consent. Expires after 12 months.
Necessary
Third-party cookiecookieyes-necessaryOnline Account
(MyProducts)
Used to remember the consent of users for the use of
cookies in the ‘Necessary’ category. Expires after 12
months.
Necessary
Third-party cookieOTZGoogle AnalyticsUsed by Google Analytics to provide an aggregate
analysis of Website visitors. Expires after 24 hours.
Analytics
First-party cookie_gaGoogle AnalyticsUsed by Google Analytics to calculate visitor, session,
campaign data and to keep track of site usage for the
site’s analytics report. The cookies store information
anonymously and assign a randomly generated
number to identify unique visitors. Expires after 2 years.
Analytics
First-party cookie_gat_UA-83014567-1Google AnalyticsAllows Google to limit the collection of data on high
traffic sites. Expires after 1 minute.
Analytics
First-party cookie_gcl_auGoogle AnalyticsUsed by Google AdSense for experimenting with
advertisement efficiency across websites using their
services. Expires after 2 months.
Marketing
First-party cookie_gidGoogle AnalyticsTo distinguish different users by a non-personal
random number, instead of using personal
information. Expires after 24 hours.
Analytics
First-party cookie_RequestVerificationTokenOnline Account
(MyProducts)
To stop unauthorised posting of content to a website.
Expires after each visit.
Necessary
Third-party cookie_uetsidB&CE websiteUsed by Microsoft bing Ads. It allows us to engage with a user that has previously visited our website.
Expires after 24 hours.
Marketing
Third-party cookie_uetvidOnline Account
(MyProducts)
Used to allow us to engage with a user that has
previously visited our website. Expires after 12 months.
Marketing
Third-party cookie_upscope__regionB&CE websiteTo allow our agents to help customers navigate the
site. Expires after 30 days.
Functional
Third-party cookie_upscope__shortIdB&CE websiteThis cookie is a bolt on for whoson (live chat provider)
and allows our agents to help customers navigate the
site. Expires after 30 days.
Functional
Third-party cookieAECGoogle AnalyticsUsed to ensure that requests within a browsing
session are made by the user, and not by other sites.
These cookies prevent malicious sites from acting on
behalf of a user without that user’s knowledge. Expires
after 6 months.
Functional
Third-party cookieai_sessionOnline Account
(MyProducts)
Associated with the Microsoft Application Insights
software, which collects statistical usage and
telemetry information for apps built on the Azure cloud
platform. Expires after 1 day.
Functional
Third-party cookieai_userOnline Account
(MyProducts)
Used for the collection of statistical usage and
telemetry information for applications built on the
Azure cloud platform. Expires after 12 months.
Analytics
First-party cookieASP.NET_SessionIdOnline Account
(MyProducts)
For security checks after login. Expires after each visit.Necessary
Third-party cookiecky-actionOnline Account
(MyProducts)
Used to remember the action taken by the user.
Expires after 12 months.
Necessary
Third-party cookie1P_JARGoogle AnalyticsTo collect website statistics and track conversion rates.
Expires after 12 months.
Analytics
Third-party cookiecky-active-checkOnline Account
(MyProducts)
Used to check if the consent banner is active on the
website. Expires after 24 hours.
Necessary
Third-party cookieCONSENTGoogle AnalyticsUsed to detect if the visitor has accepted the
marketing category in the cookie banner. This cookie
is necessary for GDPR-compliance of the website. No
expiry.
Marketing
Third-party cookieDVGoogle AdwordsTo measure the visitors’ actions after they click through
from an advert and to store user preferences. Expires
after 12 months.
Marketing
Third-party cookieFrFacebookTo track advertising opt-outs on Facebook. Expires
after 3 months.
Marketing
Third-party cookiecky-consentOnline Account
(MyProducts)
Used to to remember the users’ consent settings so
that the website recognises the users the next time
they visit. Expires after 12 months.
Necessary
Third-party cookiecookieyes-advertisementOnline Account
(MyProducts)
Used to remember the consent of users for the use of
cookies in the ‘Advertisement’ category. Expires after
12 months.
Necessary
Third-party cookiecookieyes-analyticsOnline Account
(MyProducts)
Used to remember the consent of users for the use
of cookies in the ‘Analytics’ category. Expires after 12
months.
Necessary
Third-party cookieMUIDBingThis cookie is widely used by Microsoft as a unique
user identifier to allow user tracking. Expires after 12
months.
Analytics
Third-party cookieNIDGoogleGoogle uses cookies, like the PREF cookie, NID and
SID, to contribute to the personalization of the ads in
Google properties, like Google search. Expires after 6
months.
Marketing
Third-party cookiecookieyes-functionalOnline Account
(MyProducts)
Used to remember the consent of users for the use of
cookies in the ‘Functional’ category. Expires after 12
months.
Necessary
Third-party cookieUULEGoogleTo geolocate search engine results pages. This helps
us to better tailor our advertising to visitor’s locations.
Expires after 24 hours.
Marketing
Third-party cookieSOCSGoogleUsed by Google to store a user’s state regarding their
cookie choices. Expires after 24 hours.
Functional
Third-party cookiewhosonOnline Account
(MyProducts)
Used for our online live chat tools. Expires after 12 months.Functional
First-party cookiex-ms-cpim-adminOnline Account
(MyProducts)
Holds user membership data. Expires at the end of the
browser session.
Strictly necessary
First-party cookie x-ms-cpim-sliceOnline Account
(MyProducts)
Used to send requests to the appropriate place at that
time. Expires at the end of the browser session.
Strictly necessary
First-party cookie x-ms-cpim-transOnline Account
(MyProducts)
Used for tracking the transactions (number of
authentication requests to Azure Active Directory B2C)
and the current transaction. Expires at the end of the
browser session.
Strictly necessary
First-party cookie x-ms-cpim-sso:{Id}Online Account
(MyProducts)
Used for maintaining the single sign-on session. This
cookie is set as persistent, when ‘Keep me signed in’ is
enabled. Expires at the end of the browser session.
Strictly necessary
First-party cookie x-ms-cpim-cache:{id}_nOnline Account
(MyProducts)
Used for maintaining the request state. Expires at
the end of the browser session or after successful
authentication.
Strictly necessary
First-party cookie x-ms-cpim-csrfOnline Account
(MyProducts)
Cross-Site Request Forgery (CRSF) token used for
CRSF protection. Expires at the end of the browser
session.
Strictly necessary
First-party cookiex-ms-cpim-dcOnline Account
(MyProducts)
Used for Azure Active Directory B2C network routing.
Expires at the end of the browser session.
Strictly necessary
First-party cookie x-ms-cpim-ctxOnline Account
(MyProducts)
Used for context information within the login/access
process. Expires at the end of the browser session
Strictly necessary
First-party cookie x-ms-cpim-rpOnline Account
(MyProducts)
Used for storing membership data. Expires at the end
of the browser session.
Strictly necessary
First-party cookiex-ms-cpim-rcOnline Account
(MyProducts)
Used for storing the relay cookie. Expires at the end of
the browser session.
Strictly necessary

The People’s Pension

Cookie typeNameWhere we use itWhy we use it and how long it lastsCookie category
First-party cookiepersonalisation_pickedThe People’s
Pension website
Used to store the choice a user makes about which
audience they fall into, so the next time they visit the
site they are served the relevant audience content and
don’t need to select this again each time. Expires after
2 months.
Functional
First-party cookieRecite.PreferencesThe People’s
Pension website
Used to store the recite toolbar preferences. Expires
after 12 months.
Functional
Third-party cookieRTThe People’s
Pension website
When an end-user browses to a site that’s
instrumented with mPulse, Boomerang generates an
RT cookie. It contains various pieces of information
about the user’s session, as viewed by Boomerang.
Expires after 7 days.
Analytics
Third-party cookieUserMatchHistoryLinkedInUsed by LinkedIn Ads to synch IDs. Expires after 30
days.
Marketing
First-party cookieuserTypeValueThe People’s
Pension website
Used to help us determine which audience a user
belongs to. Expires after each visit.
Analytics
First-party cookieviewed_cookie_policyThe People’s
Pension website
Used to confirm that a user has seen the cookie policy,
so they don’t need to see it on their next visit to the site.
Expires after 12 months.
Functional
Third-party cookiewhosonThe People’s
Pension website
This cookie is set for our online live chat tools. Expires
after 12 months.
Functional
First-party cookie_dc_gtm_UA-83014567-1Google Tag
Manager
To identify visitors by age, gender or interests in
Google Tag Manager. Expires after each visit.
Necessary
First-party cookie_gaGoogle AnalyticsTo identify unique users. Expires after 2 years.Analytics
Third-party cookie_hjAbsoluteSessionInProgressThe People’s
Pension website
Used to detect the first page view session of a user.
Expires after 30 minutes.
Analytics
First-party cookie_gidGoogle AnalyticsTo distinguish different users by a non-personal
random number, instead of using personal
information. Expires after 24 hours.
Analytics
Third-party cookie_hjidThe People’s
Pension website
Used to ensures data from subsequent visits to the
same site are attributed to the same user ID. Expires
after 12 months.
Analytics
Third-party cookie_hjIncludedInSessionSampleThe People’s
Pension website
Used to determine if a user is included in the data
sampling defined by your site’s daily session limit.
Expires after 30 minutes.
Analytics
Third-party cookie_hjSession_1538465The People’s
Pension website
Holds current session data and ensures subsequent
requests in the session window are attributed to the
same session. Expires after 30 minutes.
Analytics
First-party cookie_gcl_auThe People’s
Pension website
Used by Google AdSense for experimenting with
advertisement efficiency across websites using their
services. Expires after 3 months.
Marketing
Third-party cookie_hjSessionUser_1538465The People’s
Pension website
Ensures data from subsequent visits to the same site
are attributed to the same user ID. Expires after 12
months.
Analytics
Third-party cookie_uetvidThe People’s
Pension website
Used by bing.com to store and track visits across
websites. Expires after 12 months.
Marketing
First-party cookiePHPSESSIDThe People’s
Pension website
To store a simple message when a form is submitted
that can be displayed on a different page. Expires
after each visit.
Functional
Third-party cookie_upscope__regionThe People’s
Pension website
This cookie is a bolt on for whoson (live chat provider)
and allows our agents to help customers navigate the
site. Expires after 30 days.
Functional
Third-party cookie_upscope__regionThe People’s
Pension website
This cookie is a bolt on for whoson (live chat provider)
and allows our agents to help customers navigate the
site. Expires after 30 days.
Functional
First-party cookieRecite.PersistThe People’s
Pension website
This stores a flag to indicate whether toolbar should
persist between pages or not. Expires after each visit.
Functional
Third-party cookieIDEdoubleclick.netTo measure visitors’ actions after they click through
from an advert. Expires after 1 year.
Marketing
Third-party cookie_upscope__shortIdThe People’s
Pension website
This cookie is a bolt on for whoson (live chat provider)
and allows our agents to help customers navigate the
site. Expires after 30 days.
Functional
Third-party cookieAnalyticsSyncHistoryLinkedInUsed to store information about the time a sync took
place with the lms_analytics cookie. Expires after 30
days.
Functional
Third-party cookieBcookieLinkedInUsed by the social networking service, LinkedIn, for
tracking the use of embedded services. Expires after 2
years.
Marketing
First-party cookiecli_user_preferenceThe People’s
Pension website
This cookie is set by GDPR Cookie Consent plugin. The
purpose of this cookie is to store whether or not the
user has given consent for cookie usage. It does not
store any personal data. Expires after 12 months.
Necessary
Third-party cookieCONSENTGoogle AnalyticsUsed to detect if the visitor has accepted the
marketing category in the cookie banner. This cookie
is necessary for GDPR-compliance of the website.
Marketing
Third-party cookieLidcLinkedInLinkedIn cookie used for routing from share buttons
and ad tags. Expires after 24 hours.
Marketing
First-party cookiecookielawinfo-checkboxfunctionalThe People’s
Pension website
Used to check whether or not the user has given the
consent to the usage of cookies under the category
‘functional’. Expires after 12 months.
Necessary
First-party cookiecookielawinfo-checkboxmarketingThe People’s
Pension website
Used to check whether or not the user has given
consent to the usage of cookies under the category
‘marketing’. Expires after 12 months.
Necessary
First-party cookiecookielawinfo-checkboxnecessaryThe People’s
Pension website
Used to check whether or not the user has given the
consent to the usage of cookies under the category
‘Necessary’. Expires after 12 months.
Necessary
First-party cookiecookielawinfo-checkboxperformanceThe People’s
Pension website
This cookie is set by the GDPR Cookie Consent plugin.
It’s used to check whether or not the user has given
consent to the usage of cookies under the category
‘performance’. Expires after 12 months.
Necessary
First-party cookieCookieLawInfoConsentThe People’s
Pension website
Used to record the default button state of the
corresponding category and the status of CCPA. It
works only in coordination with the primary cookie.
Expires after 12 months.
Necessary
Third-party cookieVISITOR_INFO1_LIVEYouTubeTo allow YouTube to collect usage information for
YouTube hosted videos. Expires after 179 days.
Analytics
Third-party cookieYSCYouTubeTo allow YouTube to collect usage information for
YouTube hosted videos. Expires after each visit.
Analytics
Third-party cookielangLinkedInUsed to remember a user’s language setting to ensure
LinkedIn.com displays in the language they selected.
Expires after each visit.
Functional
Third-party cookieli_gcLinkedInUsed to store guest consent for the purpose of nonessential
use of cookies. Expires after 2 years.
Functional
Third-party cookieli_mcLinkedInUsed as a temporary cache to avoid database
lookups for a member’s consent to use non-essential
cookies and to enforce consent on the client side.
Expires after 2 years.
Functional
Third-party cookieMUIDBingUsed to Identify unique web browsers visiting
Microsoft sites. These cookies are used for advertising,
site analytics, and other operational purposes. Expires
after 12 months.
Marketing

People’s Partnership

Cookie typeNameWhere we use itWhy we use it and how long it lastsCookie category
First-party cookiecli_user_preferencePeoples
Partnership
The cookie is set by the GDPR Cookie Consent plugin
and is used to store whether or not user has consented
to the use of cookies. Expires after 12 months.
Necessary
First-party cookiecookielawinfo-checkboxfunctionalPeoples
Partnership
The cookie is set by the GDPR Cookie Consent
plugin and is used to store whether or not user has
consented to the use of functional cookies. Expires
after 12 months
Necessary
First-party cookiecookielawinfo-checkboxnecessaryPeoples
Partnership
The cookie is set by the GDPR Cookie Consent
plugin and is used to store whether or not user has
consented to the use of functional cookies. Expires
after 12 months.
Necessary
First-party cookiecookielawinfo-checkboxperformancePeoples
Partnership
The cookie is set by the GDPR Cookie Consent plugin
and is used to store whether or not user has consented
to the use of performance cookies. Expires after 12
months.
Necessary
First-party cookieCookieLawInfoConsentPeoples
Partnership
Used to record the default button state of the
corresponding category & the status of CCPA. It works
only in coordination with the primary cookie. Expires
after 12 months.
Necessary
First-party cookieviewed_cookie_policyPeoples
Partnership
Is used to store if the cookie policy has been seen. Expires
after 12 months.
Necessary

B&CE

Cookie typeNameWhere we use itWhy we use it and how long it lastsCookie category
Third-party cookieSSIDYouTubeUsed by Google to provide security protection. Expires
after 2 years.
Functional
Third-party cookieSAPISIDYouTubeUsed by Google to provide security protection. Expires
after 2 years.
Functional
Third-party cookieSIDYouTubeUsed by Google to provide security protection. Expires
after 2 years.
Functional
Third-party cookie__Secure-1PAPISIDYouTubeUsed for targeting purposes to build a profile of the
website visitor’s interests in order to show relevant and
personalised Google advertising. Expires after 2 years.
Marketing
First-party cookie_dc_gtm_UA-83014567-1Google Tag
Manager
To identify visitors by age, gender or interests in
Google Tag Manager. Expires after each visit.
Necessary
First-party cookie_gaGoogle AnalyticsTo identify unique users. Expires after 2 years.Analytics
Third-party cookie__Secure-3PSIDYouTubeUsed to build a profile of website visitor interests to
show relevant and personalised ads through
re-targeting. Expires after 2 years.
Marketing
First-party cookie_gidGoogle AnalyticsTo distinguish different visitors by a non-personal
random number, instead of using personal
information. Expires after 24 hours.
Analytics
First-party cookie_gcl_auGoogle AdsenseUsed by Google AdSense for experimenting with
advertisement efficiency across websites using their
services. Expires after 3 months.
Marketing
Third-party cookie__Secure-3PSIDCCYouTubeUsed to build a profile of website visitor interests to
show relevant and personalised ads through
re-targeting. Expires 12 months.
Marketing
Third-party cookieUserMatchHistoryLinkedInUsed by LinkedIn Ads ID syncing. Expires after 30
days.
Marketing
First-party cookieviewed_cookie_policyB&CE websiteUsed to store that a user has seen the cookie policy,
so they don’t need to see it again next time they visit
the site. Expires after 12 months.
Functional
First-party cookiecookielawinfo-checkboxmarketingThe People’s
Pension website
Used to check whether the user has given their
consent to the usage of cookies under the category
‘marketing’. Expires after 12 months.
Necessary
First-party cookiecookielawinfo-checkboxnecessaryThe People’s
Pension website
Used to check whether the user has given their
consent to the usage of cookies under the category
‘Necessary’. Expires after 12 months.
Necessary
First-party cookie_gat_UA-83014567-1The People’s
Pension website
To limit requests to Google Analytics. Expires after 1
minute.
Analytics
Third-party cookie_hjidThe People’s
Pension website
Set when a user first lands on a page. Persists the
‘Hotjar’ User ID which is unique to that site. Ensures
data from subsequent visits to the same site is
attributed to the same user ID. Expires after 12 months.
Analytics
Third-party cookie_hjSessionUser_1538465The People’s
Pension website
Set when a user first lands on a page. Persists the
‘Hotjar’ User ID which is unique to that site. Ensures
data from subsequent visits to the same site are
attributed to the same user ID. Expires after 12 months.
Analytics
Third-party cookie_uetvidThe People’s
Pension website
Used by bing.com to store and track visits across
websites. Expires after 12 months.
Marketing
Third-party cookiebcookieLinkedInUsed by the social networking service, LinkedIn, for
tracking the use of embedded services. Expires after 2
years.
Marketing
Third-party cookieIDEdoubleclick.netTo measure the visitors’ actions after they click through
from an advert. Expires after 1 year.
Marketing
Third-party cookie_upscope__regionThe People’s
Pension website
Used as a bolt on for ‘whoson’ (live chat provider) and
allows our agents to help customers navigate the site.
Expires after 30 days.
Functional
Third-party cookie_upscope__shortIdThe People’s
Pension website
Used as a bolt on for whoson (live chat provider) and
allows our agents to help customers navigate the site.
Expires after 30 days.
Functional
Third-party cookiewhosonThe People’s
Pension website
This cookie is set for our online live chat tools. Expires
after 12 months.
Functional
Third-party cookieyncHistoryLinkedInUsed in connection with data synchronisation with a third-party analysis service. Expires after 24 hours.Analytics
Third-party cookieHSIDYouTubeThis cookie is used by google to provide fraud
protection. Expires after 2 years.
Functional
Third-party cookieli_gcLinkedInUsed to store guest consent for the use of cookies for
non-essential purposes. Expires after 2 years.
Functional
Third-party cookieLOGIN_INFOYouTubeUsed by YouTube when a video has been embedded.
Expires after 2 years.
Functional
Third-party cookieRTThe People’s
Pension website
Used when an end-user browses to a site that’s
instrumented with mPulse. Boomerang generates an
RT cookie, which contains various pieces of information
about the user’s session, as viewed by Boomerang.
Expires after 7 days.
Analytics
Third-party cookieAnalyticsSyncHistoryLinkedInUsed to store information about the time a sync took
place with the ‘lms_analytics’ cookie. Expires after 30
days.
Functional
Third-party cookieAPISIDYouTubeUsed to enable Google to collect user information for
videos hosted by YouTube. Expires after 2 years.
Analytics
Third-party cookieLangTwitterUsed by Twitter for marketing purposes. Expires after
each visit.
Marketing
Third-party cookieLidcLinkedInLinkedIn Share button and advertising tags. Expires
after 24 hours.
Marketing
First-party cookiecli_user_preferenceThe People’s
Pension website
Used to store whether the user has given cookie
usage consent. It does not store any personal data.
Expires after 12 months.
Functional
First-party cookiecookielawinfo-checkboxfunctionalThe People’s
Pension website
Used to check whether the user has given the consent
to the usage of cookies under the category ‘functional’.
Expires after 12 months.
Marketing
Third-party cookieVISITOR_INFO1_LIVEYouTubeTo keep track of user preferences for YouTube videos
embedded in sites. It can also determine whether the
website visitor is using the new or old version of the
YouTube interface. Expires after 6 months.
Analytics
Third-party cookieYSCYouTubeTo track views of embedded videos. Expires after
each visit.
Analytics
First-party cookiecookielawinfo-checkboxnecessaryThe People’s
Pension website
Used to check whether the user has given the
consent to the usage of cookies under the category
‘Necessary’.
Expires after 12 months.
Necessary
First-party cookiecookielawinfocheckbox-
performance
The People’s
Pension website
Used to check whether the user has given their
consent to the usage of cookies under the category
‘performance’. Expires after 12 months.
Necessary
First-party cookieCookieLawInfoConsentB&CE websiteUsed to record the default button state of the
corresponding category and the status of CCPA. It
works only in coordination with the primary cookie.
Expires after 12 months.
Necessary
First-party cookiecookielawinfocheckbox-
performance
The People’s
Pension website
This cookie is set by GDPR Cookie Consent plugin.
The purpose of this cookie is to check whether or
not the user has given the consent to the usage of
cookies under the category ‘performance’.
Expires after 12 months.
Necessary

Adviser Hub

Cookie typeNameWhere we use itWhy we use it and how long it lastsCookie category
First-party cookie_dc_gtm_UA-83014567-1The People’s
Pension website –
Adviser Hub
To identify visitors by age, gender or interests in
Google Tag Manager. Expires after each visit
Analytics
First-party cookie_gaThe People’s
Pension website –
Adviser Hub
To identify unique users. Expires after 2 years.Marketing
First-party cookie_gatThe People’s
Pension website –
Adviser Hub
To limit requests to Google Analytics. Expires after 1
minute.
Analytics
First-party cookie_gat_UA-34386883-2The People’s
Pension website –
Adviser Hub
To limit requests to Google Analytics. Expires after 1
minute.
Analytics
First-party cookie_gidThe People’s
Pension website –
Adviser Hub
To distinguish different users by a non-personal
random number, instead of using personal
information. Expires after 24 hours.
Analytics
Third-party cookieIDEThe People’s
Pension website –
Adviser Hub
To measure the visitors’ actions after they click through
from an advert. Expires after 12 months.
Marketing
Third-party cookieNIDThe People’s
Pension website –
Adviser Hub
Google uses cookies, like the PREF cookie, NID and
SID, to contribute to the personalization of the ads in
Google properties, like Google search. Expires after 6
months.
Marketing
First-party cookiecookie_data_lastviewed_
widget_2
The People’s
Pension website –
Adviser Hub
Used to record when a cookie notice was viewed.
Expires after 12 months.
Necessary
First-party cookiePHPSESSIONIDThe People’s
Pension website –
Adviser Hub
Used to enable logged-in access to the Adviser hub.
Expires after each visit.
Necessary
First-party cookieCookieLawInfoConsentThe People’s
Pension website –
Adviser Hub
Used to records the default button state of the
corresponding category and the status of CCPA. It
works only in coordination with the primary cookie.
Expires after 12 months.
Necessary
First-party cookieCookielawinfo-checkboxmarketingThe People’s
Pension website –
Adviser Hub
Used to check whether the user has given consent to
the usage of cookies under the category ‘marketing’.
Expires after 12 months.
Necessary
Third-party cookie1P_JARThe People’s
Pension website –
Adviser Hub
To collect website statistics and track conversion rates.
Expires after 30 days.
Analytics
First-party cookiewordpress_logged_in_The People’s
Pension website –
Adviser Hub
To help us keep you logged in to our site. Expires after
each visit.
Necessary
First-party cookiewordpress_sec_The People’s
Pension website –
Adviser Hub
To help us keep you logged in to our site. Expires after
each visit.
Necessary
First-party cookiewordpress_test_cookieThe People’s
Pension website –
Adviser Hub
To help us keep you logged in to our site. Expires after
each visit.
Necessary
First-party cookiewp-settings-time-The People’s
Pension website –
Adviser Hub
WordPress also sets a few wp-settings-{time}-[UID]
cookies. The number on the end is your individual
user ID from the users database table. This is used to
customize your view of admin interface, and possibly
also the main site interface. Expires after each visit.
Necessary
First-Party cookiecatAccCookiesThe People’s
Pension website –
Adviser Hub
Cookie set by the UK cookie consent plugin to record
that you accept the fact that the site uses cookies.
Expires after 1 month.
Necessary
First-party cookieCookielawinfo-checkboxfunctionalThe People’s
Pension website –
Adviser Hub
Used to check whether the user has given the consent
to the usage of cookies under the category ‘functional’.
Expires after 12 months.
Necessary
First-party cookieCookielawinfo-checkboxnecessaryThe People’s
Pension website –
Adviser Hub
Used to check whether the user has given the
consent to the usage of cookies under the category
‘necessary’. Expires after 12 months.
Necessary
First-party cookieCookielawinfo-checkboxperformanceThe People’s
Pension website –
Adviser Hub
Used to check whether the user has given the
consent to the usage of cookies under the category
‘performance’. Expires after 12 months.
Necessary
First-party cookieWhosonThe People’s
Pension website –
Adviser Hub
Used to support the secure use of our webchat
platform. Expires after 12 months.
Necessary
Third-party cookieCONSENTThe People’s
Pension website –
Adviser Hub
To detect if the visitor has accepted the marketing
category in the cookie banner. This cookie is necessary
for GDPR-compliance of the website. Expires after 18
years.
Marketing
First-party cookie_gcl_auThe People’s
Pension website –
Adviser Hub
Used by Google AdSense for experimenting with
advertisement efficiency across websites using their
services. Expires after 3 months.
Marketing
First-party cookieCli_user_preferenceThe People’s
Pension website –
Adviser Hub
This cookie is set by GDPR Cookie Consent plugin. Its
purpose is to store whether the user has given consent
for cookie usage. It does not store any personal data.
Expires after 12 months.
Necessary
First-party cookieViewed_cookie_policyThe People’s
Pension website –
Adviser Hub
This cookie is set by the GDPR Cookie Consent plugin.
The purpose of this cookie is to store whether the user
has seen the cookie policy. Expires after 12 months.
Necessary
Third-party cookie_upscope__shortIdThe People’s
Pension website –
Adviser Hub
This cookie is a bolt on for whoson (live chat provider)
and allows our agents to help customers navigate the
site. Expires after 30 days.
Functional
Third-party cookie_hjSessionUser_1538465The People’s
Pension website –
Adviser Hub
This cookie is set when a user first lands on a page. It
ensures data from subsequent visits to the same site
are attributed to the same user ID. Expires after 12
months.
Analytics
Third-party cookie_upscope__regionThe People’s
Pension website –
Adviser Hub
This cookie is a bolt on for whoson (live chat provider)
and allows our agents to help customers navigate the
site. Expires after 30 days.
Functional
Third-party cookie_uetvidThe People’s
Pension website –
Adviser Hub
Used by bing.com to store and track visits across
websites. Expires after 12 months.
First-party cookiemf_[website-id]The People’s
Pension website –
Adviser Hub
Used by our session recording tool ‘Mouseflow’ to
record behaviours prior to logging in. Expires at the end
of the session.
First-party cookieMf_userThe People’s
Pension website –
Adviser Hub
Used by our session recording tool ‘Mouseflow’ to
record if someone is a new or returning user. Expires
after 90 days.
First-party cookieuserTypeValueThe People’s
Pension website –
Adviser Hub
Used to identify the type of customer (member,
employer or adviser), we think the session belongs to.
Expires at the end of the session.

Employer Online Services

Cookie typeNameWhere we use itWhy we use it and how long it lastsCookie category
First-party cookieASPXFORMSAUTHPeople’s
Partnership –
Employer Online
Services
To enable visitors to log in to the site, and for us to
check who they are. This cookie is necessary for our
site. Expires after 30 minutes.
Necessary
First-party cookieASP.NET_SessionIdPeople’s
Partnership –
Employer Online
Services
To enable us store data from each visitor session.
Expires after 30 minutes.
Necessary
First-party cookie_gat_UA-34386883-2People’s
Partnership
website
Allows google to limit the collection of data on high
traffic sites. Expires after 1 minute.
Analytics
First-party cookie_dc_gtm_UA-34386883-
2
People’s
Partnership
website
Used to enable us to track user behaviour on a page.
This helps us to keep improving the website for users.
Expires after 1 minute.
Necessary
First-party cookie_dc_gtm_UA-37150123-1People’s
Partnership
website
Used to enable us to track user behaviour on a page.
This helps us to keep improving the website for users.
Expires after 1 minute.
Necessary
First-party cookie_gcl_auPeople’s
Partnership
website
Used by Google AdSense for experimenting with
advertisement efficiency across websites using their
services. Expires after 2 months.
Marketing
First-party cookie_gat_UA-83014567-1People’s
Partnership –
Employer Online
Services
Allows Google to limit the collection of data on high
traffic sites. Expires after 1 minute.
Analytics
First-party cookie_uetvidPeople’s
Partnership
website
Used to store and track visits across websites. Expires
after 13 months.
Marketing
First-party cookie_vwo_uuid_v2People’s
Partnership –
Employer Online
Services
To ensure visitors see the same version of the page
when we’re testing different versions. Expires after 12
months.
Analytics
First-party cookie_gaPeople’s
Partnership –
Employer Online
Services
Used by Google Analytics to calculate visitor, session,
and campaign data and to keep track of site usage
for the site’s analytics report. The cookies store
information anonymously and assign a randomly
generated number to identify unique visitors. Expires
after 2 years.
Analytics
First-party cookieai_sessionPeople’s
Partnership –
Employer Online
Services
To collect statistical usage and remotely measure
information for apps built on the Azure cloud platform.
This is a unique anonymous session identifier cookie.
Expires after each visit.
Analytics
First-party cookie_gidPeople’s
Partnership
website
To distinguish different users by a non-personal
random number, instead of using personal
information. Expires after 24 hours.
Analytics
First-party cookieai_userPeople’s
Partnership –
Employer Online
Services
To collect statistical usage and remotely measure
information for apps built on the Azure cloud platform.
This is a unique user identifier cookie that allows for
the tracking of the number of users who access the
application over time. Expires after 12 months.
Performance
Third-party cookieMUIDBingThis cookie is widely used by Microsoft as a unique
user identifier to allow user tracking. Expires after 12
months.
Marketing

Additional information

First-party cookies

We set first-party cookies on behalf of the website you are visiting.

Third-party cookies

Third-party cookies collect and use anonymous information about your visits and interactions with our websites. We use third-party cookies to serve and personalise advertisements for our products and services. They also ensure we implement opt-outs made via the third party.

Necessary cookies

Cookies in this category are necessary for the site to function normally, so cannot be turned off.

Analytics cookies

These cookies are used to help us improve the performance of some or all pages on our website.
For instance, we use Google Analytics to look at how people navigate through our website and use this to make improvements.

Functional cookies

These cookies are used to enable certain functionality on our site such as personalisation.
Disabling may lead to a poorer browsing experience.

Marketing cookies

These cookies will be used to track your preferences and only show adverts relevant to your interests.

Social website cookies

So you can easily ‘Like’ or share our content on social networks (such as Facebook and Twitter) we’ve included sharing buttons on our websites.

These are set by ShareThis, AddThis and Twitter. The privacy implications will vary from social network to social network. They depend on the privacy settings you’ve chosen on these networks.

Anonymous visitor statistics cookies

We use cookies to compile visitor statistics – such as how many people have visited our website, how long they spend on the site and what pages they look at.

We use Google Analytics to provide these statistics, which help us to continuously improve our website. They also tell us, on an anonymous basis, how people reached our websites (for example from a search engine) and whether they’ve visited before.

You can opt out of Google Analytics by using Google’s opt-out tool.

What to do about unwanted cookies

Deleting cookies. Some web browsers allow you to delete cookies. If your browser allows this, you’ll be able to change your settings so that whenever you close your browser, it will delete any cookies that have been put on during that session of browsing.

Refusing cookies. Just remember that if you change your browser settings to refuse all cookies – in other words, websites won’t be able to put them on your device at all – you won’t be able to access your Online Account with us. If you’re worried about ‘spyware’, then rather than refusing all cookies, you may find you can use anti-spyware software to achieve the same goal by automatically deleting cookies it thinks are invasive.

Getting a warning about cookies. You can change your browser settings to warn you before cookies are used (and get the option of using them or not). You can do this by following the instructions in your browser. These are normally in the Help, Tools, or Edit menus.

How to stop unwanted adverts

Opting out of online adverts. To stop getting online interest-based advertisements from Facebook and other participating companies, visit the European Interactive Digital Advertising Alliance. You’ll need to opt-out separately with each browser you use.

Where to go for more information about cookies

Visit allaboutcookies.org
Or check out the Information Commissioner’s Office website.